Cookies Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

Welcome to Mutepo, your trusted source for fresh roses and tulips delivery. This Cookies Policy explains how we use cookies and similar tracking technologies on our website. By continuing to browse and use our website, you consent to our use of cookies in accordance with this policy. We are committed to transparency about how we collect and use data to enhance your experience when ordering beautiful, fresh flowers.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience. Cookies allow websites to recognize your device and store information about your preferences or past actions.

At Mutepo, we use cookies to improve your shopping experience, remember your preferences, analyze website traffic, and deliver personalized content related to our fresh roses and tulips delivery services.

2. Types of Cookies We Use

Our website uses different types of cookies, each serving specific purposes to enhance your browsing and shopping experience:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. Without these cookies, services you have requested, such as adding items to your shopping cart or proceeding to checkout, cannot be provided. Essential cookies do not require your consent as they are strictly necessary for the operation of our website.

Performance Cookies

Performance cookies collect information about how visitors use our website, such as which pages are visited most often and whether users receive error messages. These cookies help us understand how our website is performing and identify areas for improvement. All information collected by performance cookies is aggregated and anonymous. We use this data to optimize our flower delivery services and improve website navigation.

Functionality Cookies

Functionality cookies allow our website to remember choices you make (such as your username, language preference, or delivery location) and provide enhanced, personalized features. These cookies may also be used to remember changes you have made to text size, fonts, and other customizable parts of web pages. They help us provide you with a more personalized experience when browsing our collection of fresh roses and tulips.

Targeting/Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies remember that you have visited our website and this information may be shared with other organizations, such as advertisers. Targeting cookies may track your browsing activity across different websites to build a profile of your interests and show you relevant advertisements for our flower delivery services.

3. Specific Cookies We Use

Below is a detailed list of the main cookies used on our website:

Cookie Name Type Purpose Duration
session_id Essential Maintains your session while browsing Session
cart_token Essential Stores items in your shopping cart 7 days
user_preferences Functionality Remembers your language and region settings 1 year
_ga Performance Google Analytics - tracks website usage 2 years
_fbp Targeting Facebook Pixel - delivers targeted ads 3 months

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of our website and deliver advertisements on and through our website. These third-party services have their own privacy policies and cookie policies:

  • Google Analytics: We use Google Analytics to analyze website traffic and user behavior. This helps us understand how visitors interact with our website and improve our services.
  • Social Media Platforms: We use cookies from social media platforms (such as Facebook, Instagram, and Pinterest) to enable you to share content and to show you relevant advertisements based on your interests.
  • Payment Processors: Our payment processing partners may use cookies to facilitate secure transactions when you purchase our fresh roses and tulips.
  • Advertising Networks: We work with advertising partners who use cookies to display relevant advertisements about our flower delivery services on other websites you visit.

5. How to Manage and Control Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by adjusting the settings in your web browser. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

Browser Settings

Here are links to cookie management instructions for popular browsers:

  • Google Chrome: Settings → Privacy and security → Cookies and other site data
  • Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data

Opt-Out Tools

You can also opt out of targeted advertising cookies by visiting:

Please note: If you choose to disable cookies, some features of our website may not function properly, and your user experience may be affected. You may not be able to add items to your shopping cart or complete purchases of our fresh roses and tulips.

6. Cookies and Personal Data

Some cookies may collect personal data, such as your IP address, browsing behavior, and device information. We treat this information in accordance with our Privacy Policy and applicable data protection laws. We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Any personal data collected through cookies will be used solely for the purposes outlined in this Cookies Policy and our Privacy Policy. We do not sell your personal data to third parties. However, we may share aggregated, anonymized data with our partners to improve our services and marketing efforts.

7. Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this Cookies Policy periodically to stay informed about how we use cookies.

Your continued use of our website after any changes to this Cookies Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, please discontinue using our website and adjust your browser settings to block cookies from our site.

8. Your Consent

By using our website and not disabling cookies in your browser settings, you consent to our